ClimateQUAL survey period begins March 22

This spring, the Library will participate in a survey tool called ClimateQUAL. The tool, administered by the Association for Research Libraries (ARL), measures the employment climate at libraries based on employee responses to a series of survey questions. The survey complements the LibQUAL surveys the Library has undertaken twice before. Your participation in the survey will be needed.

The survey period will begin March 22 and run for 3 weeks. Every library staff member (including student employees) will be invited to take the survey. You will be sent a link to it on March 22. You will need approximately an hour of time at a private computer, though the survey can be taken in multiple sittings. Department heads will ensure that everyone has access to a computer in a private setting for taking the survey.

All staff will be asked to identify as belonging to one of seven standardized groups. Information on those groups will be forthcoming.

The scores and the comments from the survey will help the Library identify how best to work with and even improve the employment climate at UIC Library. This is important because findings from the survey at other libraries have been shown to correlate directly and strongly to how library users perceive library services. As ARL states, “It is an online survey with questions designed to understand the impact perceptions have on service quality in a library setting.” The survey measures climate in four areas: Diversity, Justice, Innovation, and Continual Learning.

Annie Ford ( and Peter Hepburn ( are the point people within the Library for working with ARL on the survey. Please direct questions and comments to them. There will be further information and alerts to come ahead of March 22.

Your participation will provide rich information for the Library. We hope that everyone, including student workers, will participate. Survey results will be recorded as scores that cannot be tracked back to individuals. Comments made in relation to questions may be shared among some staff.